Privacy policy

Privacy Policy

Spr-A-Team uPVC Specialists (“we”, “our”, “us”) are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business Name: Spr-A-Team uPVC Specialists
Service Areas: West Yorkshire & South Yorkshire
Services: Professional uPVC spraying for residential and commercial properties

If you have any questions about this Privacy Policy, please contact us using the details on our Contact page.

2. Personal Data We Collect

a) Information You Provide

  • Full name
  • Phone number
  • Email address
  • Postcode
  • Service enquiry details
  • Uploaded images and videos (for quotation purposes)
  • Messages sent via contact forms, WhatsApp chat, phone, or email

b) Automatically Collected Information

  • IP address
  • Browser and device information
  • Pages visited and usage data

3. How We Use Your Information

  • Respond to enquiries and provide quotes
  • Communicate via phone, email, or WhatsApp
  • Assess images and videos for quotations
  • Provide our services
  • Improve website performance and user experience
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

  • Your consent
  • Contractual necessity
  • Legitimate business interests
  • Legal obligations

5. Communications (Phone & WhatsApp)

When you contact us via phone or WhatsApp, communications may be stored for customer service, record keeping, and quotation purposes. All communications are handled securely.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

7. Data Retention

We retain personal data only for as long as necessary to fulfil enquiries, provide services, and meet legal requirements. Data is securely deleted when no longer required.

8. Sharing Your Data

Your data may be shared only with trusted service providers necessary for website functionality (e.g. hosting or communication tools) or where legally required.

9. Your Rights

Under UK GDPR, you have the right to access, correct, delete, restrict, or object to the processing of your personal data. To exercise these rights, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

Cookie Policy

This Cookie Policy explains how Spr-A-Team uPVC Specialists use cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files stored on your device that help websites function properly and improve user experience.

2. How We Use Cookies

  • Ensure website functionality
  • Enable contact forms and mobile click-to-call features
  • Support WhatsApp chat integration
  • Improve website usability

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for basic website operation and cannot be disabled.

b) Functional Cookies

These cookies support communication features such as WhatsApp chat and click-to-call functionality.

c) Analytics Cookies (If Enabled)

If analytics tools are used, they collect anonymised data to help us understand website usage.

4. WhatsApp Chat

When you click the WhatsApp chat button, you may be redirected to WhatsApp’s platform, which may set its own cookies according to WhatsApp’s Privacy Policy. We do not control these cookies.

5. Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Consent

By continuing to use our website, you consent to the use of cookies as described in this policy.

7. Cookie Policy Updates

This Cookie Policy may be updated at any time. Any changes will be published on this page.

8. Contact

If you have questions about our Privacy or Cookie Policy, please contact us via phone, contact form, or WhatsApp.

Spr-A-Team uPVC Specialists
Serving West Yorkshire & South Yorkshire

Last updated:10.02.2026.